Welcome to our website. By accessing and using this website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
1. General
This website provides an online platform for customers to purchase fresh fish and seafood products. By placing an order on our website, you confirm that you are legally capable of entering into binding agreements.
2. Product Information
We aim to provide accurate information about all fish and seafood products including price, weight, and availability. However, due to the nature of fresh products, slight variations in size, weight, or appearance may occur.
3. Pricing
All prices listed on the website are subject to change without prior notice. Prices may vary depending on market availability and seasonal supply.
4. Orders and Payments
Customers can place orders through our website. Payment can be made through available online payment gateways or other payment methods listed on the website.
We reserve the right to cancel or refuse any order due to:
Product unavailability
Payment issues
Incorrect pricing or information
5. Delivery Policy
We strive to deliver fresh fish products within the promised delivery time. However, delivery times may vary depending on location, weather conditions, or other unforeseen circumstances.
Customers must provide accurate delivery details to avoid delays.
6. Refund and Replacement
Due to the perishable nature of fish products, refunds may only be issued in the following situations:
Damaged or spoiled product received
Wrong product delivered
Customers must report the issue within 24 hours of delivery with proof (photo or video).
7. Cancellation Policy
Orders may be cancelled only before the order has been processed or shipped. Once the order is prepared for delivery, cancellation may not be possible.
8. User Responsibilities
Users must not misuse the website or attempt to access restricted areas of the website. Any fraudulent activity may result in account suspension and legal action.
9. Intellectual Property
All content on this website including text, images, logos, and design belongs to the website owner and may not be copied or used without permission.
10. Limitation of Liability
We are not responsible for any indirect damages, losses, or issues arising from the use of our website or products.
11. Changes to Terms
We reserve the right to update or change these Terms and Conditions at any time without prior notice. Continued use of the website means you accept the updated terms.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us.
